Listening In at Blaze Pizza

I live by Blaze Pizza in Roseville. It’s fantastic. Imagine the Chipotle or Pizza. Fresh. Organic. Delicious. Visit the restaurant. Enjoy yourself Be an individual. I have learned something new this week. Listening has nearly invisible gaps. If I hadn’t been role-playing I wouldn’t have noticed.
I’d like to clarify.

Each time I visit Blaze I alter my name. It’s had the names Todd, and Robbie, and this week I went to Vermont. When I was Robbie I was escorted by the Blaze production line. “Robbie, what kind of sauce would you like?” “Robbie, What toppings?” It’s 60 feet worth of persona.

However, this week as Vermont was awash in snow, something strange occurred (weirder than role-playing in playing role in a Blaze pizza, and you’re rolling your eyes. Yes!)

The Blaze attendant Let’s call him John put red sauce on my pizza and when he moved my pizza the pizza, he said “thanks, Paul.” In my mind, at least the words were “thanks Paul.” But, he wouldn’t have. I did not know his name. I didn’t have a name tag. Each time I walk into Blaze I’m a new person. The last time I went to Blaze, it was Vermont. I’ve never met this man and yet I can swear that he said “thanks, Paul.”

What’s happening? My brain is shut down, then filled in some of the gaps. It was able to make some assumptions. We’ve heard, “thanks, ________.” The gap is for your name. It occurs a lot of times. So it makes sense that your brain would eventually fill in information that it thinks would “go here, and here, and here.”

It’s as if your brain is painting with numbers and figures that show where the numbers will go.

It will ruin you “listening,” though. This was a problem for my experience in Blaze. I’ve always thought that I was an extremely excellent listener. I was sure I heard everything and processed it well. Perhaps not! Actually, that particular moment was a catalyst for it ….definitely but not.

What are the most frequent instances when that this is the case? Do you believe your brain enters an event, listens to only a tiny bit of information, thinks, “we’ll take it from here,” and then tunes out the remainder. This must occur at a micro-scale quite often.

Do you think that it occurs to you in the stage? The exchange with John was a shock to me. It was like I “knew” I heard something that didn’t exist. I reacted to an image that appeared to be ghostly. Listening is a constant process from moment to moment. It’s like my brain is looking to sneak in and just make the assumption.

Be vigilant! 🙂

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